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How y988 Handles Your Personal Information

Your account details, payment activity and device data are handled with care. This page sets out exactly what we collect, why we collect it, and how you can request changes — including data tied to your JazzCash, Easypaisa or Raast transactions.

Account data protectedLocal payment privacy: JazzCash, Easypaisa, RaastYour right to request, update or deleteContact us directly for any data query
y988 How y988 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to know what data we hold, ask for a correction or request deletion, the fastest route is our live chat. You can also reach our support team by email. Response times may vary, but we aim to acknowledge every data request promptly and follow up with a full answer as quickly as our review process allows.

Team online

Live Chat

Open the chat icon from any page on y988. State your account username and your data request clearly — our team will pick it up from there.

Email Support

Send your data query to our support address listed in your account dashboard. Include the email on your account so we can verify and respond.

Account Settings

Some data updates — like your contact number or linked wallet — can be changed directly inside your account settings without needing to contact support.

DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

Data protection at y988 is not a checkbox. We apply specific controls at each stage — from the moment you connect a payment method to the moment a withdrawal clears back to your wallet. Here is what that looks like in practice across four areas.

Payment Data Security

When you deposit via JazzCash, Easypaisa or Raast, the transaction is handled over an encrypted connection. We store a reference, not your full wallet credentials.

Cookies and Session Tracking

We use cookies to remember your login state and preferred settings across sessions. You can clear cookies through your browser or mobile settings at any time.

Data Retention Policy

Account and transaction records are kept for as long as required by applicable law or our internal review process. Once that period ends, records are deleted or anonymised.

Requesting Changes or Deletion

You can request a copy of your data, ask for a correction, or ask us to delete an account. We verify identity first, then process the request through our privacy review queue.

Common Questions About Your Data on y988

These are the data and privacy questions we hear most often. If yours is not here, live chat is the fastest way to get a direct answer from our team.

We collect your name, email, phone number and the payment method you link — JazzCash, Easypaisa or Raast. Device and session data is also logged to keep your account secure.

Wallet data is shared only with the payment processor completing your transaction. We pass the minimum details needed — nothing more — and we do not sell this data to any third party.

Contact our support team via live chat or email, state your registered username, and ask for a data access request. We verify your identity before releasing any account data.

Yes. Submit a deletion request through live chat or email. We process it after identity verification. Some records may be retained where local law requires it, but we will tell you which ones.

We use cookies to manage your login session and remember settings. You can block or clear cookies in your phone or browser settings, though some account features may behave differently.

Transaction records — including Raast and Easypaisa deposit logs — are kept for as long as required under applicable law. Once that period ends, records are deleted or anonymised.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.