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Terms and Conditions That Govern Your y988 Account

These terms set out the rules that apply when you open and use your y988 account, including how deposits through JazzCash, Easypaisa, and Raast are handled and what we expect from you.

JazzCash deposits coveredEasypaisa transfers coveredRaast payments coveredPakistan-eligible regions onlyAccount holder responsibilities
y988 Terms and Conditions That Govern Your y988 Account
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget inside your account dashboard to speak with our support team about any clause in these terms. Available during published support hours.
Email Support Send a written query to our support address if you need a documented response about a specific term, account action, or payment dispute tied to these conditions.
Account Help Centre Our Easy HelpDesk section inside the account menu covers the most common questions about account rules, wallet verification, and what triggers a terms review.
HOW WE HANDLE THIS

Account Security and Policy Compliance

Wallet Verification Every JazzCash, Easypaisa, or Raast wallet linked to your account must match your registered name. We verify this before your first withdrawal is processed, not after.
Account Data Retention We retain account records for as long as required under applicable rules. You can request a summary of what we hold by contacting support through the chat or email channel.
Login and Session Security Each login uses an OTP sent to your registered mobile number. If your session shows activity you do not recognise, lock the account from Easy Account Settings immediately.
Requesting Changes To update your registered details — name, mobile number, or linked wallet — raise a request through live chat and complete the identity check we send to your phone.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover what our account holders ask most. For anything not listed here, use the live chat or email route in the contact section above.

Yes. All deposits — whether via JazzCash, Easypaisa, or Raast — are subject to these terms. The wallet must be registered in your own name for the transaction to be processed.

We post an update notice on the site when terms change. Continuing to use your account after that notice is posted means you accept the updated version. Check this page periodically.

Access depends on local law. If your region is not covered, these terms do not grant you a right to use the platform, and any account opened in a restricted region may be closed.

Contact support via live chat or email with your registered mobile number. We will confirm your identity and provide a summary of the account data we hold within a reasonable period.

A hold usually means the wallet name does not match your account name, or identity verification is pending. Complete the check in Easy Account Settings to release the withdrawal.

No. Your account is personal and non-transferable under these terms. Sharing login credentials or letting another person operate your account is a breach and may lead to suspension.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.